Welcome Bonus 200% up to $4,000
Payout Speed Advertised 0-10 banking days (many reports of longer waits)
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Royal Ace Casino casino/slots reviews — Royal Ace Casino casino Review
Author: Jack Lawson
Published: August 2, 2019 | Updated: November 10, 2025
Royal Ace Casino is an RTG-powered offshore site operating since 2009. This Royal Ace Casino casino review looks at the platform’s large Real Time Gaming library, headline welcome bonuses and the ongoing concerns around withdrawals and customer support.
In this Royal Ace Casino casino/slots reviews article we break down the games, promotions, banking options and security profile so you can decide whether the generous advertised bonus and RTG progressive jackpots are worth the risk of longer payout times and limited regulatory oversight.
| Website: | royalacecasino.com |
|---|---|
| Online Since: | 2009 |
| Bonus: | 200% welcome bonus up to $4,000 |
| License: | Costa Rica (offshore) |
|---|---|
| Software: | Real Time Gaming (RTG) |
| Location: | Costa Rica |
About Royal Ace Casino
Royal Ace Casino has operated since around 2009 and is built on Real Time Gaming software. It targets players in the United States, Canada, New Zealand and select European countries with a broad RTG slots and table game catalogue.
The operator markets large welcome offers and regular promotions, plus a loyalty/VIP program. The casino’s product mix includes slots, table games, video poker and RTG progressive jackpots and tournaments.
Royal Ace is operated from Costa Rica, an offshore jurisdiction. That means the site is not regulated by major authorities like the UKGC or MGA, which limits formal dispute resolution and consumer protections.
My Experience at Royal Ace (summary of reviews)
Across multiple reports, the game selection and welcome bonus are attractive — RTG slots and progressive titles are a clear strength for players seeking large jackpots.
However, recurring issues with withdrawals, lengthy processing times and fees were repeatedly flagged by players and watchdog sites.
Customer support exists but is often described as slow or inconsistent, particularly when players raise payout disputes.
Given the mix of generous bonuses and payout warnings, Royal Ace works as a higher-risk choice for players who prioritise large match bonuses over fast, transparent withdrawals.
Typical deposit: $30+ | Time with site: various | Common complaints: withdrawal delays, fees | Software: RTG | Reputation: Mixed-to-negative among watchdog sites
"Large bonuses and a solid RTG library, but multiple reports of payout problems and slow support mean approach with caution." — Industry review consensus
Bonuses and Promotions
Royal Ace advertises sizeable welcome bonuses and ongoing promotions. On paper these offers are generous, particularly for US-facing players who have fewer regulated options.
That said, bonus clearance and withdrawal of bonus winnings are often subject to strict wagering rules and cashout limits; read the T&Cs before claiming.
Typical Casino Welcome Bonus
Advertised tiered match up to 200% up to $4,000. Exact tiers, minimum deposits and wagering requirements vary by campaign — always check the current promotion terms before claiming.
No Sportsbook
Royal Ace is a casino-focused operator and does not run a dedicated sportsbook under the Royal Ace brand.
Reload / Ongoing Promotions
The site runs periodic reloads and deposit promos for returning players. Terms usually include wagering requirements and restrictions on eligible games.
VIP and High Roller Offers
Royal Ace historically runs tiered VIP offers for high-value players. Exact benefits are variable and should be confirmed in writing prior to committing large funds.
Tournaments and Jackpots
RTG progressive jackpots and occasional slot tournaments are part of the promotions mix. Prize pools and formats vary by campaign.
Other Bonuses and Promotions
- No-deposit offers (historical)
- Deposit match promotions
- Reload bonuses and free spins
- VIP/loyalty rewards (terms apply)
How Royal Ace Bonuses Compare
Bonuses often look more generous than many regulated casinos, especially for US-facing players, but the effective value can be reduced by strict playthrough rules and cashout limitations.
Many regulated operators provide clearer terms, faster payouts and stronger oversight — areas where Royal Ace usually lags.
If withdrawal speed and clear terms are priorities, licensed sites with MGA/UKGC or similar oversight are generally preferable.
Recommendation: If you consider Royal Ace for the bonuses, read all wagering and withdrawal terms, be conservative with deposit amounts, and confirm withdrawal methods and fees before playing.
VIP and Loyalty Program
Royal Ace offers a tiered VIP programme that gives higher depositors access to personalized bonuses, account managers and elevated limits.
The program is activity-based, but VIP benefits can be limited if withdrawal procedures are slow or restrictive.
High rollers should confirm VIP terms and cashout pathways in writing before committing significant funds.
Banking Methods
Banking options vary by player location. Historically the site accepts Visa, Mastercard, bank wire transfers, Bitcoin and a selection of e-wallets or voucher methods depending on jurisdiction.
Deposits
Accepted deposit methods typically include Visa, Mastercard, bank wire and certain e-wallets. Minimums and availability depend on payment type and country of residence.
| Deposit Method | Min. Deposit | Max. Deposit | Deposit Now |
|---|---|---|---|
| Visa / Mastercard | $30 | $5,000 | Deposit with Card |
| Bank Wire | $100 | $50,000 | Deposit by Bank Wire |
| Bitcoin | $30 (or equivalent) | N/A | Deposit with Bitcoin |
| E-wallets (varies by country) | $30 | $10,000 | Deposit with E-wallet |
| Other / Voucher | $30 | Varies | Deposit Now |
Withdrawals
Royal Ace advertises payout windows up to 0–10 banking days, but multiple player reports indicate much longer waits, withdrawal fees and occasional denials.
Players should be prepared to supply KYC documents and to expect slower processing times than many regulated sites; confirm current withdrawal channels and fees before depositing.
| Withdrawal Method | Min. Withdrawal | Max. Withdrawal | Timeframe |
|---|---|---|---|
| Bank Transfer | $50 | $50,000 | 5-15 days (reports of longer) |
| Visa / Mastercard | $50 | $5,000 | 5-12 days (processing delays reported) |
| Bitcoin | $30 (or equivalent) | N/A | Varies — often faster but dependent on operator |
| E-wallets (where available) | $30 | $10,000 | 2-10 days (varies) |
Casino Lobby
The Royal Ace Casino lobby is driven by Real Time Gaming (RTG) software and features a wide selection of classic and video slots, table games and video poker. The UI and graphics are serviceable but not as modern as top-tier regulated casinos.
RTG progressive jackpots such as network-linked progressive-style titles are a highlight for players who chase big prize pools; RTPs and volatility vary by title.
Slots
RTG slots form the backbone of the catalogue, including multi-line video slots, classic 3-reel games and progressive jackpot titles. Players can find a mixture of low-stakes and higher volatility options.
While the lobby lacks some of the polish of newer providers, the range of progressive titles and RTG exclusives keeps the slot collection appealing to legacy RTG fans.
A historically popular RTG progressive-style jackpot title, known for its large pooled jackpots and appeal to progressive hunters.
An RTG-era video slot featuring straightforward bonus mechanics and mid-range volatility.
A classic themed progressive slot in the RTG library family, offering periodic large jackpots.
Accessible bet floors and simple mechanics make many RTG slots suitable for casual players and those on a budget.
Table Games
Royal Ace includes a standard RTG table game selection — multiple blackjack variants, roulette, baccarat-style games and specialty table offerings.
Paytables and side-bet rules vary by table; check each game’s information panel before wagering.
Poker
Royal Ace does not operate a large dedicated poker network. The site may include poker-style table games or RTG poker variants, but there is no major independent poker room tied to the brand.
Players seeking an expansive poker network should look to specialist poker sites rather than Royal Ace.
Live Dealers
Royal Ace historically focuses on RNG RTG titles rather than a large live dealer lobby. Live dealer options are limited compared with modern live casinos.
If live table action is critical, players may prefer sites that partner with dedicated live providers for a broader live gaming portfolio.
Casual Games
Royal Ace may include specialty instant-win games like keno, scratch cards and other casual game types depending on the RTG package in use.
Royal Ace — Casino Focus (No Sportsbook)
Royal Ace is primarily a casino operator rather than a sportsbook provider.
This review concentrates on casino products: RTG slots, progressive jackpots, table games and promotions.
For sportsbook markets and live betting odds, players should seek a different provider as Royal Ace does not maintain a dedicated sportsbook offering.
Sports
No sportsbook under the Royal Ace brand.
Players interested in sports betting should consult dedicated sportsbook operators licensed in their jurisdiction.
Royal Ace focuses its resources on casino games rather than sports markets.
eSports
N/A — not a core offering for Royal Ace.
Availability of eSports markets would depend on third-party integrations and is generally not a focus for this operator.
Players seeking eSports betting should use specialist eSports or sportsbook platforms.
Virtual Sports
Not a primary focus; availability depends on the site build and third-party integrations.
Virtual sports presence varies and is not central to Royal Ace’s offering.
Mobile Experience
Royal Ace’s platform is generally accessible via mobile browser and some RTG implementations provide mobile-optimised play. The experience is functional but less refined than modern dedicated casino apps.
Performance and compatibility depend on the RTG build used by the operator and may vary between devices.
Safety and Security
Royal Ace uses typical security measures for offshore operators, but being licensed in Costa Rica means less independent oversight compared with regulators such as the UKGC or MGA.
- General support ([email protected])
- Complaints & billing ([email protected])
Because external regulation is limited in Costa Rica, players have fewer formal avenues for dispute resolution. Always verify contact channels, withdrawal procedures and current security practices before depositing.
How to Sign Up, Deposit, and Withdraw
Registration is straightforward: create an account using an email address and standard personal details. KYC verification is commonly required for withdrawals.
How to Deposit
Follow these steps to make a deposit at Royal Ace.
- Create an account and log in
- Go to the Cashier/Deposit section
- Choose your preferred deposit method (Visa, Mastercard, Bitcoin, Bank Wire, e-wallets where available)
Enter the amount (meet minimums for the chosen method) and complete the payment
How to Withdraw
Follow these steps to request a withdrawal. Be prepared to submit KYC documents and to expect longer processing than regulated sites. [email protected]
- Log in and go to Cashier → Withdraw
- Select your withdrawal method and enter the amount
- Provide identity and address documents if requested (KYC)
- Submit the request and await processing — processing times may be longer than advertised
Final Verdict
Royal Ace offers a broad RTG game library and headline-grabbing welcome bonuses which may appeal to players seeking large match offers and RTG progressive jackpots.
However, the Costa Rica jurisdiction, repeated reports of slow or blocked withdrawals, fees and inconsistent customer support make Royal Ace a higher-risk choice. Use caution: deposit only amounts you can afford to lose and confirm current withdrawal procedures before playing.
Disclaimer
Gambling can be addictive. Please play responsibly and seek help if gambling becomes a problem. Check local laws and only gamble where it is legal to do so.
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